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“Thanks very much for the info on changing the shipping components and especially for your personal attention and response on this. I didn’t expect to have a direct response from such a high level of management within the company. It reinforces my original assessment that your company is committed to precision quality in its products, but also is a serious player in the difficult trapeze acts of public relations, exceptional employee recruitment and fostering, juggling a challenging economy, and keeping a sharp competitive edge.Your website is superlative, all of our prescriptions have been spot-on when checked at our local eye doctor’s office, and I will be submitting the pending orders. I certainly appreciate the discount coupon, but I am much more impressed with the prompt, positive and friendly response. Thank You!”

Jan

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